Change of reservation with short notice (up to 24 hours prior to journey): free of charge Change of reservation less than 24 hours prior to journey : not possible
Ticket cancellation :
Every ticket can be cancelled ( cancellation fee ) or re-booked for next trip with the AAExpress ( free of charge ; time window up to 3 months ).
Cancellation up to 24 hours prior to journey: 10,--Euro Cancellation less than 24 hours prior to journey: 15,--Euro
Important : Ticket refund or ticket re-booking requests are to be done latest on the day of the journey (prior to bus departure ) in written form via email or fax. Retrogressive requests will not be accepted.
The bus stop with the sign „Allgäu Airport Express“ is located in front of the main entrance of the arrival / departure hall.
As soon as you leave the security area you can see the Allgäu-Airport-Express counter right in front of you. Our staff will be happy to provide you with all the information you need about our regular service.
The buses of Allgäu Airport Express are ready for boarding approx. 20 Minuten before scheduled departure.
The timetable of Allgäu Airport Express is linked to the flight schedule of Ryanair and Wizzair. The regular arrival time at the Allgäu Airport in Memmingen is always at least one hour before flight departure. The general terms and conditions (GTC´s) are valid.
Important : Arrival times depend on outer conditions such as traffic jams on the highway, car crash, weather conditions etc., please calculate enough time for your check-in at the airport.s.
For your journey with the Allgäu Airport Express you do not need to show a printed ticket; you need your booking number and your ticket number written down.
After booking your reservation online, a site will automatically open including the booking confirmation, the booking number and the ticket number. If you do not have printer, please write down the numbers and show them to the bus driver. The bus driver will then check the validity of your ticket.
Yes. All information for Allgäu-Airport-Express´ Private Transfer bus can be found on our website under : "Transfer at your desire". You can also call our customer service line: +49 (0)8331 9842 00 509 or +49 (0)176 13022 352.
We can transport foldable wheelchairs without any problems. In order to make your journey as comfortable as possible, please send us your reservation details as soon as possible via mail to firstname.lastname@example.org, so that we can assist you in the best way.
Passengers in wheelchairs pay the price of a children´s ticket. Personal assistants (name indicated in the handicapped ID) may travel free of cost.
Please make sure you follow the booking process to "Select your date/time parameters" and „DEPARTURE“ and type in the exact time of the departure, or, if you are not sure, chose one hour earlier than the exact departure (e.g. 16:20 exact departure, type in 16:00) . Then the bus´ right departure time should appear in the booking program.
Tickets for Allgäu Airport Express buses are sold for passengers with regular luggage. Bulky luggage such as bikes, skis, golf clubs, surfboards, large music instruments etc. has an extra charge and must be announced in advance. We will transport this baggage in the bottom luggage space of the bus. Without announcement in advance, each bus driver may decline the transport of such luggage.
If your flight is delayed less than 2 hours, you can be sure that all buses to Munich or Ulm will wait until the last passenger has passed customs! In case of a delay of more than 2 hours, you can take the next bus connection. All booked tickets remain valid.